Reference

kelinci88 Privacy Policy for Your Account

The kelinci88 Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record controlsAccount access rightsCookie choices
kelinci88 kelinci88 Privacy Policy for Your Account
PRIVACY HELP

Get Help With A Privacy Request

A privacy question should not require you to search through your wallet history.

Account access request Ask support chat for the personal data linked to your account.
Correction request If your contact detail or wallet reference is inaccurate, tell us which field needs…
Privacy concern For a suspected privacy issue, include the sign-in time, device path and affected area…
DATA HANDLING

What We Do With Your Account Data

We keep the Privacy Policy practical by connecting each data use to an account action you recognise.

Account details

We use the contact information you enter to create your account, send account notices and complete the phone verification step before access. Please keep those details current so a privacy response reaches you.

Device sessions

When you move from mobile login to the lobby, we may record device type, browser details and session time. These records help us spot unusual access without requiring us to read unrelated content on your device.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can produce transaction references. We use them to match an account event, answer a receipt question and investigate a disputed record.

Cookies and storage

Cookies can keep a session active, remember a language or support account security. You can adjust cookie controls in your browser, although blocking necessary storage may interrupt sign-in or the account privacy request path.

Retention periods

We retain personal and transaction records only for the period needed for account operation, security checks, dispute handling or legal duties. The period can differ by record type and depends on local law.

Policy changes

When we change this Privacy Policy, we place the updated date and wording on this page. Check it before using your account, and contact support chat if a change needs clarification or you want to request an adjustment.

Privacy Policy Questions For Your Account

These Privacy Policy answers cover the searches we hear most often from Indonesian account holders. They explain what happens around login, wallet records, cookies and data requests without asking you to share a password. If your situation is different, open support chat from the account area and include only the details needed to locate the request.

It covers account details, phone verification, device sessions, cookies, wallet references, support messages and retention. It also explains how you can ask for access, correction or deletion where local law permits.

We use phone verification to connect a person with the account before access or a privacy response. This reduces the chance that another person receives your account data or changes its contact details.

Yes. The Privacy Policy includes references created by DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity when those references are connected with your account or a support question.

You can request access through support chat in the account area. We verify the account phone number, identify the records covered by your request and explain any restriction that depends on local law.

Send support chat the field you believe is wrong, such as a contact detail, without sharing your password. We compare your request with the account record and tell you whether further verification is needed.

Retention depends on the record and its purpose. Account, security, wallet and dispute records may be kept for different periods needed for service operation or legal duties, where local law permits.

You can change cookie settings in your browser. Necessary cookies may be required for sign-in, phone verification and a secure account request, so blocking them can prevent those steps from working.